About Us

Formed in 1953, Encompass is one of the country’s largest suppliers of repair parts and accessories for products throughout the home. Encompass also offers complete parts supply chain management, 3PL, depot repair and reverse logistics service. In addition to consumers, we support an array of B2B customers, including manufacturers, multi-family property management, warranty providers, service networks, independent dealers and retailers.

In 2022, Encompass was acquired by Parts Town – the global market leader in foodservice equipment parts distribution – to expand its residential parts division, along with Dayton Appliance Parts.

Expansive Footprint

Through distribution facilities strategically located in Florida, Georgia, Nevada, New York and Ohio, Encompass supplies factory original parts for 250+ top manufacturer brands. With the largest multi-vendor parts inventory in the industry, we provide access to 8+ million parts in our database, helping to ensure you get the parts you need, when you need them.

Advanced E-Commerce Website

Our robust e-commerce website, encompass.com offers unparalleled functionality with convenient tools enabling you to:

  • Search millions of parts by partial part number or keyword
  • Check parts availability and pricing from web-enabled mobile devices
  • View available compatible products
  • Access exploded views and download service manuals
  • Create and view open RMAs and print return labels
  • View open cores
  • Track order status
  • Download billing statements

The Encompass Difference

While there may be other distributors in the market, none can match the experience, comprehensive inventory and value-added services Encompass provides:

  • 70 years of proven distribution expertise
  • State-of-the-art warehouse management system
  • Next day / 2-day ground shipping to majority of the country
  • Extensive tech training and resources
  • Fast, efficient returns processing
  • Customized core management
  • Automated backorder sourcing
  • Flexible technology interfacing, providing instant access to inventory, order confirmation and tracking in real time
  • Service aids and industrial products
  • Highly-trained customer service representatives ready to assist with parts selection and ordering

Looking for Supply Chain Management Solutions?

Visit our corporate site for information on how Encompass can be a valuable partner to your business!

All parts and service related questions/comments should be made through this dedicated parts site, encompass.com. All corporate information, including our full suite of supply chain solutions, career opportunities and more, can be found at solutions.encompass.com.

Visit solutions.encompass.com.com